Your First Visit at Medallus Urgent Care in Jamestown, Fargo, Mandan, and Bismarck, ND

Welcome to Medallus Medical! We understand that visiting a new healthcare provider can sometimes feel overwhelming, which is why our dedicated staff is committed to making your first experience as welcoming, efficient, and stress-free as possible. Whether you are visiting us for prompt urgent care, a routine wellness exam, or comprehensive primary care services, your initial appointment is designed to center completely around your unique health needs. For more information please contact us or see our business hours online. We have convenient locations to serve you in Jamestown ND, Fargo ND, Mandan ND and Bismarck ND.

Prepare for Your First Visit
We want your first visit to be as simple and stress-free as possible. Medallus Medical offers convenient access to care, including urgent and primary care services. Because the reason for each visit may be different, patients should confirm whether an appointment is required for the particular service they are seeking. Please arrive with enough time to complete any required registration or intake information if you have a scheduled appointment outside of the urgent care.

Pre-Visit Knowledge
• Appointments & Planning: Because the reason for each visit may be different, patients should confirm whether an appointment is required for the particular service they are seeking.
• Arrival: Please arrive with enough time to complete any required registration or intake information if you have a scheduled appointment outside of the urgent care.

Items to Bring
Please bring the following items to your visit:
• A current photo ID
• Current insurance card, when using insurance
• A current list of medications, including doses when possible
• A list of medication or other allergies
• Relevant medical records or recent test results that may assist your provider
• Any required employer, school, sports, DOT, workers’ compensation, or occupational-health paperwork related to your visit
• If you are being seen for an occupational health or employer-related service, please bring any paperwork or authorization provided by your employer
• Payment method for applicable copays, deductibles, or self-pay services

Initial Steps
1. New patients complete the appropriate registration, health history, consent, and service-specific forms before care is provided.
2. Our staff then verifies the information needed for the visit and prepares the patient to meet with the clinical team.
3. Because Medallus provides many different types of services, the exact intake process may vary slightly depending on whether the visit is for urgent care, primary care, occupational medicine, wellness, or another service.

Who You Will Meet
You are first welcomed by our front-desk/reception team. Depending on the type of visit, you may then work with a medical assistant, nurse, or other clinical team member who will gather information, review medications and medical history, obtain vital signs, and prepare you for your provider. You will then meet with the appropriate healthcare provider for evaluation, discussion, examination, and development of an individualized care plan.

Words of Care from Our Team
Please don’t wait until something becomes an emergency to establish a relationship with your healthcare provider.

We want Medallus to be somewhere you can turn throughout your healthcare journey—not simply when you are sick. Ask questions. Tell us what matters to you. Let us know your goals and concerns. Healthcare works best when it is a partnership between the patient and the healthcare team.